Privacy policy

Thanks for using Dr. Ved and welcome to the Privacy Policy (“Policy”) for Dr. Ved. This Policy explains to you (“Client”, “Customer”, “User”, “End User”):

  • What information we collect and why we collect it
  • How we use that information
  • How to access and update the information

When you share information with us, by creating your account to use our applications, websites, content, products, goods and services (which together we refer to as the “Product(s)” or “Service(s)”) made available worldwide by Appology Tech PTY LTD and its subsidiaries and affiliates (collectively, “Dr. Ved”, “we”, “us”, or “our”), we use it to improve our Services. The Services is a marketplace that brings advice-seekers and independent, professional astrologers, ayurvedic experts and advisors (which together we refer to as the “Advisor(s)”) together through text messages, graphics, images, audio, video, or other types of communications. Thanks to this information we help you communicate with Advisors. As you use Dr. Ved Services, we want you to be clear how we’re using information and the ways in which you can protect your privacy. The Dr. Ved Terms and Conditions of Use governs the access or use by you the Services. We encourage you to read it together with this Privacy Policy. Your access and use of the Services constitutes your agreement to be bound by Dr. Ved Terms and Conditions of Use, which establishes a contractual relationship between you and Dr. Ved. If you do not understand the Dr. Ved Terms and Conditions of Use, or do not accept any part of them, then you may not access or use the Services.

Information We Collect

We collect information to provide better Services – from basic profile parameters to more complex things.

We Collect Information in Two Ways:

The information you give us. To use Dr. Ved Services, you need to create an account. When you do, we will ask for personal information, like your name, gender, email address, date, time and place of birth and other types of information. Information we get from your use of Dr. Ved Services. We collect information about how you use the Services when, for example, you download our application. This information includes:

  1. : When you use Dr. Ved Services or view its content provided by Dr. Ved, some of your actions may automatically be stored in server logs. This may include:
    • details of how you used Dr. Ved Services;
    • IP addresses;
    • device event information such as crashes, system activity, settings, the date and time of your request.
  2. : We collect device-specific information (such as your hardware model, operating system version, unique device identifiers). Besides, we may associate your device identifier with your account.

: The Services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to Dr. Ved when you install or uninstall the Services or when the Services periodically contacts our servers, such as for automatic updates, etc.

: We collect and store information (including personal information) locally on your device using application data caches. Anonymous identifiers. We use various technologies to collect and store information when you visit Dr. Ved service. This may include sending anonymous identifiers to your device.

How We Use the Information We Collect

We use the information we collect to provide, maintain, protect and improve the Services, to develop new ones, and to protect our users. We also use this information to offer you tailored content. When you contact Dr. Ved, we may keep a record of your communication to help solve any issues you might be facing faster. We may use your email address to inform you about upcoming changes or improvements

We use collected information to improve your user experience and the overall quality of Dr. Ved Services. For example, knowing the date, time and place of your birth, our partners will be able to answer your questions more precisely. We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Dr. Ved processes personal information on our servers in many countries around the world. So we may process your personal information on a server located outside the country where you live.

Transparency and Choice

Each user can view and manage certain types of information in the Services.

Information You Share

Dr. Ved Services let you share information with others. We provide you with different options on sharing and removing your content.

Accessing and Updating Your Personal Information

Whenever you use the Services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly – unless we have to keep that information for legitimate business or legal purposes. Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain Dr. Ved Services in a manner that protects information from accidental or malicious destruction. Because of this, after you update information from Dr. Ved Services, we may not immediately update residual copies from our active servers and may not update information on our backup systems. Whenever you remove information from the mobile application or our web-site the copy on the Dr. Ved servers will reside unless you specifically request it’s removal.

Information We Share

We do not share personal information with companies, organizations, and individuals outside of Dr. Ved unless one of the following circumstances applies: With your consent. We will share personal information with companies, organizations or individuals outside of Dr. Ved when we have your consent to do so. We require your consent for the sharing of any personal information.

For external processing. We provide personal information to trusted businesses or persons, like Advisors, astrological content providers, and others, to process it for us, based on our instructions and in compliance with this Privacy Policy.

For legal reasons. We will share personal information with companies, organizations or individuals outside of Dr. Ved if it is reasonably necessary in order to:

  • meet any applicable law, regulation, legal process or enforceable governmental request.
  • enforce applicable Terms of Service, including investigation of potential violations.
  • detect, prevent, or otherwise address fraud, security or technical issues.

We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of Dr. Ved Services.

If Dr. Ved is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is disclosed or becomes subject to a different privacy policy.

Information Security

We work hard to protect Dr. Ved and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold.

Application

Our Privacy Policy applies to the Services offered by Dr. Ved, for example, Dr. Ved applications in the Apple App Store, Google Play, Web-sites, etc.

Changes

Dr. Ved reserve the right, at its sole discretion, to amend the Privacy Policy from time to time. Amendments will be effective upon Dr. Ved’s posting of such updated Privacy Policy at this location or the amended policies or supplemental terms on the applicable Services. Your continued access or use of the Services after such posting constitutes your consent to be bound by this Privacy Policy, as amended. If You do not agree to the new Privacy Policy, please stop using the Services.